FREQUENTLY ASKED QUESTIONS

What is HO HO SOCK subscription? 

HO HO SOCKS subscription is a monthly subscription service that delivers high quality sock selections of socks all over the world. 

What is Inside? 

If you choose our Sock subscription, you will receive a monthly pack from the following options

  • Ankle Pack : 2 pairs of low cut socks + 1 extra cute surprise item
  • Calf Pack: 2 pairs of calf longer socks + 1 extra cute surprise item
  • The Combo Pack: both Ankle pack and calf pack with discount.
What countries do you ship? 

We ship worldwide from USA. 

 

Can I sign up for just 1 month?

Yes! Although our subscriptions recur each month, there's also a "try for a month" option. Moreover, you can still sign up for the subscription and then cancel the next pack before the second billing. We offer one-off pack in our shop too. 

 

How much is the shipping? 

We ship and calculate through USPS. It depends on the weight of product and your shipping destination. 

 

Can I track my package?

Depends on the size of your order. For the subscription packs, the tracking information is not available as it is the lowest shipping fee option.  

 

How long does delivery take?

We shipped out the ship orders as soon as we can and you will received an order updated once we ship it. It normally arrive within 15 days to most of the countries.

 

What's the refund policy? 

After the order is shipped we do not offer refunds. 

 

Any more questions? Feel free to send us email: hohosocks@gmail.com

We would love to assist you!